Braided tug ball for dogs: 100% natural hemp, hand-knotted - Eco Tug

Are you looking for a robust and environmentally friendly tug toy for your dog? The Eco Tug tug ball is just the thing for you. Made from 100% natural hemp rope, this toy offers joint tugging fun. This natural product is ideal for dog owners who value quality and sustainability. Whether for small or large dogs - in four different sizes, there is something to suit every dog.

• Different sizes for every dog: The Eco Tug tug ball is available in four different sizes so that you can find the right toy regardless of your dog's size. This variety means that both small and large dogs can find the perfect play partner in this toy.
• 100% natural hemp for safety & environment: This toy is made of pure natural hemp rope, a robust, safe and environmentally friendly material. Hemp is naturally biodegradable and free from harmful chemicals, making it an ideal choice for environmentally conscious dog owners. Our tugging ball differs from other products because it is made entirely of hemp and not just a hemp cover with a cotton filling. This makes the toy more stable and resistant overall.
• Hand-woven for durability: Each Eco Tug Zerr ball is made by hand and carefully braided. 
• Handle for optimum control: The hand strap integrated into the toy is also made of hemp and provides a firm and secure grip. Even if your dog pulls hard while playing, this loop allows you to hold the toy securely.

Game start:
Start the game by holding the tug toy by the built-in hand strap and allowing your dog to grab the other end of the dummy.

Clear rules:
Set clear rules for tug-of-war. Your dog should only bite and pull when given permission and should let go of the toy when you say so.

Supervision and control:
Always stay in control of the game. Your dog can win just as much as you can, but the game should not lead to too high a level of excitement. Stop the game immediately if your dog becomes too excited.

Appropriate game intensity:
Make sure that the game doesn't become too intense. The tug-of-war game should remain fun and not degenerate into a test of strength.

Fetch games:
You can also use the tug toy for fetch games by throwing it with the wrist strap and asking your dog to bring it back.

Regular breaks:
Give your dog regular breaks during play to avoid overexertion.

Positive reinforcement:
Reward your dog for good behavior during play to encourage a positive experience. Play, interaction, and tug-of-war can be appropriate rewards.

Security aspect:
Although the Eco Tug is sturdy, supervise your dog while playing to ensure the safety and longevity of the toy.

Respect your dog’s boundaries:
Stop playing if your dog shows signs of fatigue or disinterest.

To ensure the longevity and quality of your Vitomalia tug toys, proper care and storage is essential. Here are simple steps to keep your Eco Tug Edition 100% natural hemp rope products in top condition:

→ Avoid moisture: Although hemp rope is sturdy and durable, the tug toy is not a water toy.
→ Dry storage: Store your Eco Tug tug toy in a dry environment. Avoid storing the toy outdoors, especially in damp or wet conditions.
Manual cleaning: Hemp rope is not suitable for washing machines. To preserve the durability of the toy, avoid bleaching, ironing or dry cleaning. To clean the toy, simply rinse it with clean water. This will effectively remove dirt and saliva.
→ Natural drying: If the Eco Tug tug toy does get wet, let it air dry. Avoid direct heat sources or drying in the sun, as this can damage the material.
→ Check for damage: Please note that our tug dummy is made of 100% hemp rope, a natural material that will wear out over time and with use. Check the toy regularly for signs of wear. If there is visible damage, you should replace the toy to ensure your and your dog's safety.

At Vitomalia, we want you to know exactly when and how your order will arrive. Our products are packed with care and dispatched reliably.

Delivery times at a glance:

• Germany (DE) - 2 to 4 working days
• Austria (AT) - 3 to 5 working days
• Switzerland (CH) - 4 to 6 working days
• EU countries - 6 to 8 working days
  

💡 Note: From an order value of €149, shipping to Germany, Austria and Switzerland is free of charge.

⏱ Shipping process

Orders received Monday to Friday by 12:00 noon are usually dispatched on the same day. Orders placed after 12:00 noon will be processed the following working day.

📦 Pre-orders and unpaid orders are excluded from this time frame.

🇨🇭 Shipping to Switzerland - please note the import fees

We are a Swiss company, but our warehouse is located in Germany. Therefore, shipping to Switzerland is an import from abroad. For you as a customer, this means that import fees may apply in addition to the purchase price. These are made up of

• Swiss value added tax (currently 8.1 %),
  
• Swiss customs handling fee (this varies depending on the delivery service).
  

Unfortunately, we currently have no way of paying these charges in advance or avoiding them. They are charged directly by Swiss Post or the shipping service provider upon delivery.

We ask for your understanding and recommend that you take these additional costs into account when placing your order.

🔄 Returns

Your satisfaction is important to us. If you don't like a product, you can simply return it within 30 days of receipt.

🔁 You can conveniently start the return or complaint process via your customer account:

Returns from Switzerland:

You can apply for a refund of import duties from the relevant Swiss authorities. You can find more information about this [hier].

🌱 Sustainability & conscious consumption

We do not cover any return costs, because every return means packaging waste, CO₂ emissions and a burden on the environment. Together with you, we want to set an example for mindful shopping.

❗ Are you unsure about the size or product selection?

Then please contact us - we will help you personally so that you make the right decision and avoid unnecessary returns.