Tactical leash with frog carabiner made of hard aluminium neon green

Our Vitomalia Collars, Dog Leashes and Harnesses are made of nylon material with neoprene lining. We recommend that you store Vitomalia Collars, Dog Leashes and Harnesses at home after use. This keeps the products looking good for a long time and prevents unnecessary wear and tear at home.
We already use the highest quality coatings, but black metal parts can wear and scratch.
For light soiling, we recommend washing the products for 2 minutes under lukewarm water with a little rubbing on the soiling. You don't need any detergent for this, just lukewarm water and your hands.
If heavily soiled, Vitomalia Collars, Dog Leashes and Harnesses can be washed in the washing machine in the washing bag provided on a 30 °C hand wash programme. Please do not use detergent for dog itemsCollars, Dog Leashes and Harnesses, but also dog bed covers)! Washing soda or a little vinegar is perfectly adequate. Detergent is too strongly perfumed for our dogs and very unpleasant. Vinegar and washing soda remove bacteria and keep the colour fresh for a long time.
Due to the metal details, we recommend that you also put other laundry (e.g. the dog blankets) in the wash as a kind of buffer to prevent your washing machine from being damaged by the metal details.

At Vitomalia, we want you to know exactly when and how your order will arrive. Our products are packed with care and dispatched reliably.

🚚 Delivery times at a glance

• Zone 1 (DE, AT, PL, CZ, SK, HU): 2–5 Werktage
• Zone 2 (FR, IT, ES, BE, NL, LU, FI, EE, LV, LT, IE): 3–7 Werktage
• Zone 3 (DK, SE, GR, BG, HR, SI, CY, NO): 4-9 working days
• Zone 4 (PT, CH, UK, MT, IS, LI): 4–10 Werktage
  

💡 Note on shipping costs:

• Free shipping from 99 € order value in zone 1 (DE/AT/PL/CZ/SK/HU)
• For all other zones, the regular shipping costs according to the checkout apply.
  

⏱ Shipping process

Orders received Monday-Friday by 12:00 noon are usually dispatched on the same day. Orders placed after 12:00 noon will be processed the following working day.

Pre-orders and unpaid orders are excluded from this time frame.

🧭 Shipping from multiple warehouses

We ship from fulfilment centres in Germany and Poland. If your order is split into several parcels for logistical reasons or comes from both warehouses, we only charge the shipping costs once per order.

🇨🇭 Shipping to Switzerland - please note the import fees

We are a Swiss company, but our warehouses are located in the EU. Shipping to Switzerland is an import. In addition to the purchase price, import duties may apply, e.g:

• Swiss value added tax (currently 8.1 %)
• Processing fees of the delivery service / Swiss customs (variable)
  

Unfortunately, we cannot cover these fees in advance; they will be charged by the shipping service provider upon delivery. Please take these additional costs into account when placing your order.

🔄 Returns

Your satisfaction is important to us. If you don't like a product, you can return it within 30 days of receipt.

🧾 Start the return conveniently via your customer account: [To the returns portal].

Returns from Switzerland:

You can apply for a refund of import duties from the Swiss authorities if necessary.

🌱 Sustainability & conscious consumption

We do not cover the return costs as a lump sum. Every return means additional packaging, transport and CO₂ emissions. If you are unsure about size or product selection, please write to us - we will advise you so that everything fits right away.